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About Miller Town and Country

Not your average estate agents - we're property professionals


The team at Miller Town & Country are passionate about all things property, as you'd hope any good estate agent would be, and we are also passionate about the people behind the properties.

We understand that the home selling and buying process can be stressful and a little daunting as its not something that most of us do that often, and we recognize that you might be anxious about making the right decisions for you and your family regarding what is likely your largest asset, your home.

Our team are caring and empathetic and at the same time driven and determined. They will take the time to truly listen to you to fully understand your needs, hopes, and any concerns you may have and craft a tailored approach to address these as we list your property for sale or assist you with a purchase.

For Sellers, we work tirelessly on your behalf throughout the marketing and sales process to find that perfect buyer and obtain the best possible price for your home, all the time keeping you informed of the latest updates with your property sale as well as the broader market conditions. We are also proud to advise and support buyers throughout the process, from house hunting through offer and completion.

Our goal is to build a long term relationship with each client as your trusted advisor, and we are proud that much of our business comes from repeat customers and personal referrals.



We are an independent and family-owned business where Directors John & Clare Simmons lead a team of dedicated professionals with a wealth of local knowledge and decades of estate agency experience collectively. This allows us to be local market experts and a trusted voice in the communities in which we live and work.



Following the acquisition of Miller Town & Country in 2021, John & Clare are excited to bring a fresh perpective to estate agency in the Southwest. Their 17 years working in corporate roles in the US gives them a strong business foundation, as well as an appreciation for a fantastic customer experience when both selling and buying homes. They aim to bring elements of the US approach to property by championing 'Above and Beyond As Standard' within Miller Town & Country.


Meet The Team

JOHN SIMMONS MNAEA

JOHN SIMMONS MNAEA
DIRECTOR


John is an experienced professional who believes in providing the highest levels of customer service. John takes pleasure in providing sound advice to clients, and he loves a good laugh. When he’s not working, John loves walking the local footpaths with his family, enjoying the beautiful Devon countryside.
CLARE SIMMONS

CLARE SIMMONS
DIRECTOR


Clare is an enthusiastic and wholehearted leader who brings strong business fundamentals to Miller Town & Country from her years in the corporate world. Her role is to keep the business running smoothly, and she has a passion for the design and marketing side of the property industry. She’s happiest when helping clients prepare their homes for market and putting together fabulous marketing materials. In her free time, Clare loves to paint, as well as going on country walks with her family and cocker spaniel Annabel in this beautiful part of the world that we call home.
SALLY COLLINGS MNAEA

SALLY COLLINGS MNAEA
SALES MANAGER


Sally has been an estate agent, covering all aspects of the process for nearly 20 years and has sold houses in Devon, Cornwall, The South Hams and Surrey. Even after 7 years, she loves being the Manager at the Tavistock Branch. It is such a great town with so much going on and she still get excited about helping people with their moves. In her spare time she can usually be found in a Theatre somewhere locally, either watching, volunteering or more often singing and dancing on stage. Sometimes she has even been known to happy dance around the office, particularly when we have positive feedback from happy clients! Those are the best days!
MATTHEW MILLER ANAEA

MATTHEW MILLER ANAEA
BUSINESS DEVELOPMENT LEAD


Matt has been in Estate Agency since the early 1980s and has dealt with property across the Westcountry - from Penzance in Cornwall to Chard and Western Super Mare In Somerset. His experience and enthusiasm for property, his clients and life in general is often commented on, ("far too happy for a Monday morning"). Being born and bred in the Westcountry Matt has superb local and regional knowledge and has developed as well as sold property so has a unique insight into that side of the property industry which he is happy to share with clients. He also has experience in new home sales and has dealt with many farms, equestrian properties and country homes in his time. He loves dogs and walking on the moors and more recently has got back into cycling and table tennis.
ABI BALL

ABI BALL
SALES NEGOTIATOR


Abi is a friendly and dedicated estate agent who is passionate about great customer service. Having grown up in Tavistock she has superb knowledge of people and places in the local area. Away from work Abi enjoys all things crafty, and loves being out and about on Dartmoor with her dog Nellie.
HELENA HAYWOOD

HELENA HAYWOOD


Helena is professional, hardworking, has a positive can do attitude, and nothing is to much trouble. She is dedicated to all of our clients, from their first contact with us to the end of their sale or purchase and even beyond. When Helena is not working, she enjoys walking on Dartmoor, gardening and spending time with her family and friends. Helena is also a member of 2 local choirs.
Alison Shopland

Alison Shopland
Sales Negotiator


Alison has lived in Tavistock all her adult life and has a vast knowledge of the town and local area. She has over 25 years' experience in customer-facing roles, and has a friendly, enthusiastic and empathetic approach to every client interaction. Outside of work she enjoys spending time with family and friends, and can often be found on one of our beautiful beaches or up on the moors.
DEE HOBBINS

DEE HOBBINS
SALES ADMINISTRATOR


Dee is an experienced administrator who understands the importance of good service and customer care. She is a homebird who enjoys being with family, baking, jigsaws and reading but also going to the cinema and walking.
JACKIE O’LEARY

JACKIE O’LEARY
SALES NEGOTIATOR


Jackie has many years experience in Estate Agency both before having her family and for the last 8 years in Tavistock. Jackie loves helping people find their ‘perfect’ home in this beautiful part of the world. Her great passions are gardening and dogs !!
KAREN AMERY

KAREN AMERY
SALES NEGOTIATOR


Karen has a wealth of experience & expertise. A professional & natural people person, Karen is passionate about providing a tip top customer experience going the extra mile to exceed expectations. Focused like a Jedi at the office & transforming into a social butterfly after hours, Karen enjoys spending quality time with her friends, family & pets. Karen has a great sense of humour, she is an avid reader & believer in personal growth & development. Karen enjoys the simple pleasures in life - a beautiful sunset, the glorious Devon coastline, a star studded night sky…. oh but not forgetting her designer handbags & barista coffee!
VALERIE TAYLOR

VALERIE TAYLOR
SALES NEGOTIATOR


Valerie has been involved in Estate agency in west Devon and northeast Cornwall for over 20 years and is highly respected in the industry for her enthusiasm and professionalism. A great lover of all living things, she is very much in tune with nature having been a valued volunteer at Dartmoor Wildlife park, looking after the "Big Cats".
CLAIRE MILLER

CLAIRE MILLER
Sales Administrator/Negotiator


Claire has been in estate agency for over 25 years, she still loves meeting interesting people and finding their dream home in what is a huge life event. She loves walking and training her dogs over Dartmoor.
ANNABEL

ANNABEL
BRAND AMBASSADOG


Annabel adopted the Simmons family in Autumn 2021 and soon started joining John and Clare at the office. She has perfected the ‘full body wag’, loves to meet new people and will accept all the fuss on offer from our lovely customers.
NELLIE

NELLIE
BRAND AMBASSADOG


Nellie joined the team in February 2021. As a lockdown puppy she is a bit of a couch potato, and when she does show up for work in the Tavistock office she can be a little shy. Nellie loves her toys, zoomies round the garden, and running for miles on Dartmoor, with her humans in tow!

Above and Beyond As Standard

Absolutely delighted with Miller Town and Country who sold our house in a couple of weeks in a most proffesional manner. All issues delt with in a timely manner and concluded satisfactorily. We thoroughly recommend Miller Town and Country
Peter Cresswell | 19 May, 2022
My experience with Miller Town Country was a very positive one when selling my cottage. Abi was extremely supportive and communicative throughout as was Sally. Thank you, you made the normally stressful experience almost pleasurable 😀
Katharine Hoare | 19 May, 2022
A thoroughly professional service from Miller Town & Country. Nothing was too much trouble and they kept us informed all the way. Abi was a total superstar we are very grateful for all her help.
Paul ladyman | 17 May, 2022
We were looking to purchase a house in Tavistock for my son to rent as there were no rental properties available in the area. We found Westbridge Cottages and booked an appointment for my son to view it. From that moment on Abi could not have been more helpful - from negotiating the offer with the vendor to advising us on home insurance given proximity to river and where to park on moving in day. Abi kept things moving when things were stalling and kept us up to date with progress regularly which was invaluable as we are 250 miles away. Fantastic service from start to finish - thank you so much Abi!
Alice Davies | 17 May, 2022
I enjoyed working with Miller T&C especially John Simmons who kept in regular contact with me through the progressing sale. I hope to work with them again
Phil Walker | 2 May, 2022
We have just sold our house through Miller town and country at Okehampton and complete our sale this Friday . I would like to express my gratitude to the whole team, But a massive thank you to John and Helena . John is so passionate about his work , and has tons of enthusiasm, is hardworking and knowledgeable , he always retuned my calls or emails straight away , and never got fed up with my constant queries and always was happy to help .Most of all and very importantly they all showed kindness at all times . I would definately recommend this estate agent . They are simply brilliant .
Jane lifford | 26 April, 2022
They were all very friendly and professional, and easy to deal with. Completed within 9 weeks of offer accepted. Would definitely highly recommend them and use them again. We purchased the plot of land of them and as they were very professional then and knew the history of the land we felt that they were the obvious choice when it coming to selling it on.
Sara Peters | 26 April, 2022
We purchased our future home via Miller Town & Country and were very impressed with their diligence and communication with an especial shout out to Abi who steered us through the whole process. She helped us navigate through what was quite a tricky purchase due to a number of issues that arose, but tackled the whole thing with good humour that helped alleviate what otherwise could have been a very stressful time, keeping both us and the vendors on track. At the end of the day I think both we as purchasers and the vendors were happy with the outcome which is all one would want through a negotiation.
Peter Norman | 26 April, 2022
I bought my delightful cottage through Millers. Helena was the consummate professional throughout what became a very protracted process. She kept the vendors onside and remained calm and positive in the face of adversity. I thoroughly recommend her and Millers.
Adam Fox-Edwards | 25 April, 2022
We were extremely satisfied with the service provided by Miller's Tavistock. They were professional, courteous & responsive and always cheerful and patient. Feedback from visits was prompt and calls/emails were always replied to the same day if possible. Nothing ever appeared too much trouble. The whole team was always really helpful but Abi was a delight and went above and beyond. Thank you Miller's.
Geraldine Edmunds | 8 April, 2022
We bought our cottage through Millers nine years ago and had a brilliant experience so they were an obvious choice for us when we decided to sell it again. Any business is only as good its people and Helena acting for us was superb. Tenacious, conscientious and resilient she did a fantastic job of selling our property. The acid test, would we use Millers again? The answer to that is yes, in a heartbeat. Highly recommended. And Matthew is a good bloke too.......
Andy Simpson | 31 March, 2022
We originally bought our house through Miller Town & Country 7 years ago and they did a great job then finding us a property with potential. Our 1st offer was refused but several months later whilst we were still looking they contacted us to say that our 1st offer might now be acceptable. They stayed in touch throughout an arduous planning journey and when we had completed the build of our new house we asked them to market the original property. Without having to advertise the house was sold to existing clients of Millers well above the asking price within hours of viewing. We could not be happier with the company and everyone we spoke to was extremely helpful. They even organised a trusted builder to fix a minor problem that cropped up in the buildings survey. We will definitely use Millers again next time we move.
MANDY RIDEOUT | 30 March, 2022
We decided to go with Miller Town & Country to sell our house as we had bought it from them and were impressed by their work at that point in time. We also chose them because they would have local knowledge of the house already from the previous sale. With our sale, Sally and her team actually went well beyond our expectations. Their marketing strategy meant it achieved well beyond the asking price. They dealt with the process of sale with professionalism. They were always on hand for any advice and suggestions when things became more complicated. They were friendly and convivial. I'm not sure I can find enough adjectives to praise them with! Thank you!
Alyson Wharton | 29 March, 2022
Exceptionally easy to deal with, very friendly staff who put themselves out for you, helped to get our dream home.
Lesley Perry | 27 March, 2022
At Miller Town & Country all the staff we encountered in the buying process (Suzanne, Sally, Abi) were helpful, friendly and highly professional. Enquiries were always answered in good time and all issues arising managed with accuracy and sensitivity. We were the buyers on this occasion but if ever selling in the future we are inspired to instruct Miller T&C and recommend them to anyone selling a property because they are very effective at holding the whole process together for both the sellers and the buyers.
Mark Cox | 17 March, 2022
I was helping my father sell his house following his move into care. All at Miller, and particularly Abi, were most helpful and efficient, achieving a sale at a good price in short order. Being distant from the house, they kept me informed all the way through and nothing was too much trouble, even getting final meter readings as I couldn't get them myself. All round great service.
Will Pendrill | 14 March, 2022
The whole experience was amazing , a really professional friendly team nothing was a problem . Helena was outstanding and went above and beyond to ensure we were fully updated at all Thoroughly recommended
Rob powderham | 3 March, 2022
As a buyer I was very pleased with the very smooth process from start to finish. John was really helpful and knew his stuff and the whole team were fantastic and nothing was too much of a bother. Would recommend!
Lucy Elkins | 7 February, 2022
Felt we were in professional hands throughout the purchase of our new home. John and Helena always returned our calls quickly and always went the extra mile to help us. No large egos on display (phew). We’d had a calamitous few months trying to buy a different property, which left us battered and bruised and rather distrustful. John understood this immediately and gained our confidence straight away. Couldn’t recommend them highly enough.
Jackie Hornby | 12 January, 2022
Hi Just to say that, I brought a property in Shebbear North Devon, through Miller Town& Country in Okehampton. And was very impressed with the Estate Agent Helena Haywood, who was very professional from start to finish with the transaction. I would highly recommend this Estate Agent
Barry Barnes | 23 December, 2021
I would like to express my thanks to Helena (and John in her absence) for the service that she provided. She went above and beyond my expectations/her job role, offering me reassurance, understanding and a friendly ear during what was an incredibly stressful time for me.
Nina Jones | 22 December, 2021
Completely wonderful agents. They go above and beyond your wildest dreams and get you the best prices. However dire the circumstances/problems/hold ups are they are 100% backing you and helping with anything and everything even driving for 2 hours to get a crucial document and then not even telling you they did so! They are very understanding and always helpful which is why I have used them before and will again. Cannot rate them highly enough for their professionalism and their empathetic kindness.
Jeannie Thompson | 22 December, 2021
From the very first time my partner and I met Abby we were impressed by her professionalism yet friendly manner. Throughout our purchase she was always informative and happy to be informed.
Patrick Muff | 20 December, 2021
Speaking as a buyer, I was very happy with the way that Miller handled the whole process. Communications were excellent and timely. Definitely recommended!
Mark Lacey | 17 December, 2021
The 'selling experience' with MT&C was positive and productive from start to finish. Every contact with MT&C was helpful, with an excellent blend of professionalism and pleasantness. We never felt 'alone' - MT&C were regularly in contact both before and after the viewings right through to completion. I would recommend MT&C to anyone - thanks and well-done.
Paul Sanders | 8 December, 2021
We were very lucky to have Abi Ball supporting us through buying our property which was a long process Abi worked very hard and resolved a lot of issues...she was always cheerful professional and reassuring and her positivity shine through Highly recommend Abi abd the whole team Holly and Jim
Holly Ann STIRLING | 29 November, 2021
From the initial visit and valuation by Mathew Miller, to a sale of my property, I couldn`t find any fault with the company. The service and brochure were first class. After every viewing a feedback was given and negotiations under taken on our behalf. John Simmons and Helena were always on time and carried out every viewing for us even though we were a fair distance from their office. We always were able to contact the office for updates and at no time felt being pushed into making a decision on the sale. In the end the sale proceeded very quickly without any problems and if we were still living in Devon would highly recommend the company for a great service.
Roger Treharne | 22 November, 2021
We relocated from Bath to Tavistock after visiting here several times over the past five years and falling in love with the place. The whole team at Miller Town and Country were professional, friendly, patient and always happy to assist us throughout the purchase of our dream home. With special thanks to Sally, Abi, Suzanne and Jackie for all your help and support in making this possible.
Anthea Costigan | 22 November, 2021
Many thanks to Sally and the team for helping us to sell our house. Sally has been incredibly thoughtful and supportive throughout what has been a difficult time. Problems with the chain delayed the sale, but Sally was always there to help and explain what was going on. Thanks again for a job well done.
Jason White | 19 October, 2021
The service and attention to detail and questioning was outstanding, making my purchase of a retirement apartment as easy and smooth an experience as could be imagined. Sally was understanding and thoroughly professional. A pleasure to work with on this project. Very happy to widely recommend.
Peter Bellamy | 18 October, 2021
I would certainly recommend choosing Miller Town & Country to enable sale of your property. Sally Collings helped us along all the stages of selling and was amazing. She magically approached seemingly impossible problems and barriers with positivity and determination and total confidence. And so with this attitude she helped enable our sale by the end of September thereby saving on the stamp duty rise. We are very grateful and appreciate Sally's knowledge, skill and creativity.
Judy Gray | 16 October, 2021
I sold my house recently through Miller Town and Country Tavistock branch and I cannot fault the service I received from Abi and the team I am currently living abroad so could not be around throughout the marketing and sale they handled everything excellently and the sale went through quickly and without a hitch, which given the circumstances I thought would be impossible! BIG Thank you to Abi and the team I cannot recommend them highly enough.
Tracy Green | 11 October, 2021
Once again I received excellent, personal service. It was a rare pleasure to find an organistion with knowledgeable staff who worked hard to ensure a smooth transaction.
Martin Palmer | 5 October, 2021
Having used Miller T&C in the past we had no hesitation in going back to them to a sell a cottage for us. They achieved the sale, from viewing to completion, in nine days and in excess of the anticipated asking price to boot. Thanks are also due to an excellent solicitor that Millers recommended to us, not to mention a very motivated buyer. Matthew and Helena have excelled once again, and we are indebted to them.
Rowena Bishop | 1 October, 2021
We engaged Miller Town &;Country to sell our property and were most impressed from the start with the level of detail they went into, to understand our expectations and needs and Matthew advised us on various ways in which Miller T&Ccould help Having gone to market at a quieter time of year, we had numerous viewings over a period of time and prospective purchasers were given a great level of detail to enable them to see the possibilities with our property. We were delighted when this resulted in an offer which we accepted . After the offer process Helena quickly engaged all parties involved in both our sale on onward purchase (also through MIller T&C) and kept us well informed of the progress. Unfortunately, due to no fault of our end of the chain , we did end up with a very long delay before we exchanged contracts, and this period was very difficult , but Helena kept on negotiating hard with solicitors on all sides and other agents with a determination second to none to get the sale completed . Although our sale and purchase was all done locally , we have no doubt that the level of service we received would of been given to clients on a national level also. To summarise Miller Town & Country understand what their clients needs are, and work hard to achieve an efficient sale.
A white | 29 September, 2021
As buyers of a property marketed by Miller, the service we received from Abi was truly excellent. She helped us with questions, was constantly alert to move the process along and often just brightened our day with her positivity. We don't intend to sell anytime soon, but if we ever do, we know to whom we would go!
Ronald Middelkoop | 26 September, 2021
We have recently purchased a cottage through Miller Town and Countryl ,I cannot fault their service. Living 240 miles away Sally Collings went above and beyond chasing solicitors,giving advice and placing Radon detectors in on our behalf.Nothing was too much trouble a very big thank you from Phil and Jeanette.Sally took my daughter round at short notice and then we were shown round by Jo Hall. We didn't feel rushed or under any pressure and were allowed to view in our own time.I would recommend using Miller Town and Country and would not hesitate in using them again. Nothing was too much trouble.
Jeanette and Phil Barrell | 12 September, 2021
Really helpful friendly and professional service. When things got bogged down in the conveyancing process Helana repeatedly kept the process going with regularly contacting and chasing up the various other parties. Very grateful.
Sam | 3 September, 2021
A pleasure dealing with Miller Town & country. Excellent service throughout, great communication always retuned calls within a timely manner.
Colin Proctor | 28 August, 2021
We recently bought a bungalow in Tavistock through Miller Town and Country. We found Abi to be extremely helpful, friendly and professional; always cheery and positive on the phone! Abi made the moving experience as smooth as it can be. Whilst advocating for her client she was able to balance both of our needs to achieve a satisfactory outcome for all.
Niamh Butler | 17 August, 2021
We had an amazing adventure with Sally at Millers and what a dutiful caring service applied to us as a purchaser and to the seller - made the whole experience so much better! THANK YOU VERY MUCH
terrie | 13 August, 2021
I recently bought a flat which was on the market with Miller Town and Country and their agent was very helpful; keeping me informed, chasing up the solicitors on both sides and giving me advice about the process. I had not had any previous experience in buying property and would have found it difficult without her help.
Liz Emery | 12 August, 2021
Helena was fantastic. She was super helpful and flexible around viewing times especially as we needed to act quickly and were moving over from Jersey.
Adrian Hick | 11 August, 2021
We would like to express our sincere thanks to all the staff involved in the sale of our property in Plymouth. The service received from Miller office in Tavistock was exemplary, we where kept updated with progress and the staff where always there to give guidance when needed. In a nutshell we can with out hesitation recommend the services of Miller. Mr and Mrs van der wal
Eduard vanderwal | 7 August, 2021
The whole team at Tavistock, especially Sally, worked incredibly hard to get all parties working together to complete the sale. Professional and courteous throughout, I would have no hesitation in recommending them.
Richard Waite | 4 August, 2021
From day 1 of the selling process, we felt in good hands. We hadn't moved house for quite some time, so were a bit rusty on a few things, but Sally and all the team were always helpful, friendly and positive. As always in any sale/purchase chain, there were a couple of issues to deal with along the way, however, they were all managed in a calm and pragmatic fashion. One of our aims, along with others in our short chain, was to avoid SDLT, but not at any cost. The whole process was completed in around 3 months and before 30/6/21, but there was never any sense of rush - just positive approach and good communication.
Graham Palmer | 24 July, 2021
We consider ourselves very fortunate to have chosen Millers to sell our house. From the first meeting with Suzanne who already had a working knowledge of similar property sales in the area to Sally and Abi coming round for their initial visit to acquaint themselves with the house we were impressed by their organisation, thoroughness and friendliness. We had a sale within five working days, with an excellent offer. At each point Sally kept us informed with every aspect of the transaction, using her valuable experience to prompt us at the right moments, for example getting booked with a removal firm. Whenever we contacted Millers, the person we spoke to knew who we were and was always helpful and encouraging. Moving is well known to be a difficult time, but Millers’ positive and upbeat attitude kept us buoyant and we are hugely grateful for that. Without a shadow of doubt we would recommend Millers Town and Country to anyone contemplating a move. Thank you to all the team.
Hamish Halls | 18 July, 2021
Millers in Tavistock were great in helping us to secure our latest renovation project. Although there were some small hicups along the way, our experience was largely positive and Abi was always there to pick up the phone and help us to iron out all of the hurdles which come with buying a project. Looking forward to working with them again in the future
Aaron Bartlett | 9 July, 2021
I was very happy with the service I received from Millers.They were always helpful, informative and friendly, and responsive to messages. I would definitely recommend them.
Karen Leadbeater | 28 June, 2021
Miller Town and Country in Taverstock made buying a house and making a long distance move in a pandemic trouble-free and easy. I moved from Northumberland to Taverstock. Despite not being “my agent” but that of my vendors Sally metaphorically held my hand and helped me along the way. I had a wobble and Sally helped me with sound, sensible, sensitive advice: a mine of information. What a difference you made: thank you. I highly recommend your services.
Jane Perona-Wright | 27 June, 2021
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